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What long-term effects will COVID-19 have on the aftermarket?

Before we even heard the term ‘COVID-19’, the automotive aftermarket was already in a state of change. Evolving car ownership habits and the rise of Mobility-as-a-Service (MaaS) were recognized as trends that could permanently alter the way we use, service and repair vehicles. As countries across Europe emerge from lockdowns, there is no doubt that change is still coming.
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Technical training – are you top of the league?

DENSO digitalizes entire training program to keep technicians upskilled during Europe-wide lockdowns
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DENSO Aftermarket & Industrial Solutions raises €6,575 for frontline health organisations

Key business departments continue fundraising drive after DENSO Europe’s €5,000 donation to local Dutch hospital
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A breath of fresh air – opportunities presented by cabin air filter replacements

As countries across Europe ease lockdown restrictions just in time for the summer driving season, vehicle air conditioning systems are likely to be switched on following months spent dormant. With air pollution and hay fever prevalent at this time of year, the last thing motorists want is air cabin filter failure. Offering a simple but effective cabin air filter replacement at this time of year not only represents a great profit opportunity for repairers, but ensures improved air quality inside the vehicle, protecting customers against potential health problems.
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Wholesalers and workshops benefit from smart consolidation with DENSO Lambda Sensors

The European aftermarket has always been tremendously adept at evolving to remain competitive in a business landscape driven by fast-changing technology. Workshops demonstrate this daily, with an ever-growing diagnostic knowledge and ability to carry out repairs using the right tools and methods. To offer this full-service package to their customers, they rely on access to the correct parts.
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